Platinum Packaging Limited

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Basic Plan

Process Name Process Description Internal Link Public Link
Domain Renewal
This process ensures timely and efficient renewal of company domains, maintaining uninterrupted online presence and service availability. It facilitates coordination between stakeholders for approval and payment of renewal fees, safeguarding organizational digital assets from expiration risks and ensuring domains remain active, secure, and compliant
Guest WI-FI Application
Facilitates the request and provision of temporary Wi-Fi access for guests.
ICT Control Room Footage/Playback Request
Process that allows users to request CCTV footage.
ICT Employee Change Request
Facilitates requests and approvals for changes to employee-related IT resources.
ICT Employee Offboarding Request
Facilitates the request and approval process for offboarding an employee from IT resources.
ICT Employee Onboarding Request
Facilitates requests and approvals for onboarding an employee to IT resources.
ICT IT Hardware Request
Facilitates the request and approval process for procuring IT hardware resources.
ICT Kissflow Trial Account Access Request
Facilitates requests for a temporary Kissflow account.
ICT License Request
Facilitates the request and approval process for procuring IT licenses.
IT Health Checklist
Enables FSEs to perform checks and submit their findings during site visits.
Network Audit Request
Facilitates requests to ICT for network audits.
Network infrastructure Audit
Facilitates requests to ICT for hardware audits.
System Changes
Enables users to submit requests for IT changes.
Process Name Process Description Internal Link Public Link
Contract Review Process
Allows users to upload contracts for review by company legal resources, who analyze the documents and provide guidance on legal compliance, risks, and what is right or wrong under the law.
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Legal Matter & Contract Review App
A smart app that records legal case details, tracks case progress, and allows contract uploads for expert legal review. Company legal resources analyze documents and advise on compliance, risks, and what is right or wrong under the law.
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Legal Matter/Litigation Process
Records legal case details, tracks progress, deadlines, and outcomes, and provides a clear view of ongoing and past legal matters for better follow-up and reporting.
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Process Name Process Description Internal Link Public Link
BioData Form
Allows new joiners to submit their KYC details and documents prior to joining a company.
Exit Interview Form
Facilitates the collection of feedback from exiting employees.
Payroll Survey
Collects monthly HR payroll survey data including software, bank, preparation, and approval details.
Background Check Process
This process applies when conducting a background check on a prospective or existing employee, requiring the employee to complete the form and upload all necessary documents, including the consent form.
Disciplinary Case Reporting
This process facilitates the structured reporting and handling of disciplinary cases in the organization. It allows users to submit comprehensive details of the case, attach supporting evidence, and document the incident. The HR team reviews each case, enters their decision, and the process routes the case to the CEO for final approval, ensuring accountability and proper resolution of every report.
E-Data Implementation Registration
Facilitate registration for e-data project implementation, collecting HR and CEO confirmations and resource details
Employee File Checklist
This process is used for uploading employee documents as part of e-Data management and during onboarding.
Employee Performance Appraisal (New)
This performance appraisal process follows a linear approach, where an employee first conducts a self-assessment, after which the appraisal is reviewed by the direct supervisor and subsequently by the second-level manager.
Employees File Checklist Updates
This process manages updates to employee information after enrollment into e-Data.
Interview Evaluation Form
This process is used to evaluate candidates during interviews, featuring pre-loaded questions that cover role-specific technical aspects as well as general and personality-related questions.
Organogram & Staff Establishment Upload
A process where HR uploads the company organogram and statutory documents for record-keeping and compliance
Performance Agreement Process
This is the second process within the performance management suite, where employees set their annual goals, which are then reviewed by the line manager and approved to form the official performance goals for the year.
Performance/ Probation/ Contract End Appraisal
This process is used to evaluate an employee’s performance against predefined metrics, assessing both technical and leadership capabilities to determine their overall score.
Salary Increment Approval Form
Documents requests and approvals for employee salary adjustments.
Special Pass/ Work Permit Application & Renewal Process
This process is used to apply for and renew a Work Permit or Special Pass for employees within the company. It ensures that all required documentation is submitted, approvals are obtained, and compliance with immigration regulations is maintained for legally employing foreign staff.
Manpower Requisition
Facilitates the request and approval process for additional manpower.
Promotion/Change of Role/Transfer
This process is used when an employee is promoted, experiences a change in role, or is transferred to another department. The form captures the required tools and the revised job responsibilities for the new position. I
Employee Perfomance Appraisal Process
The appraisal process is a structured review where an employee’s performance is evaluated against set objectives, strengths and gaps are discussed, and outcomes are used to guide development, rewards, or career growth
Job Evaluation Process
This process enables HR to systematically evaluate employee roles by capturing key data such as education, experience, job knowledge, problem-solving, and communication skills. It supports fair, consistent job assessment and informs decisions on pay, role alignment, and promotions.
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Process Name Process Description Internal Link Public Link
Customer Credit Application
Streamlines the process of opening accounts for first-time credit clients.
Customer Credit Review
Streamlines the review process of credit terms for existing clients.
Plexus CC Debt Collection Individual Customer FollowUp
Facilitates follow-up on customer debts by Credit Control Officers.
Plexus CC Debtors Management System
Facilitates the review of customer aging debt reports for individual follow-up.
GRP- KRA Migrated Legacy System Balances Validation
Facilitates companies’ validation of KRA-migrated Legacy System ledger balances for data correction and adjustment of debit balances where applicable.
Process Name Process Description Internal Link Public Link
Compliance Checklist Reminder process
Sends reminders to Finance Controllers who have not submitted their monthly bank reconciliation reports.
IA iTax Email Check
Facilitates checks and updates of active email accounts to ensure iTax notifications are received by the respective companies.
IA Monthly Bank Reconciliation Report
Facilitates the submission of monthly bank reconciliation reports by companies.
IA TIMS Invoices Reconciliation
Facilitates the submission of TIMS invoice reports by companies.
IA VAT Returns Report
Facilitates the submission of VAT reports by companies.
IA WIBA Insurance 2023
Facilitates the submission of WIBA insurance claims data.
Ramco Group Motor Assets
Facilitates the recording of motor asset quantities within the group.
TIMS Invoices Reconciliation Reminder Process
Facilitates submission of monthly TIMS invoices.
VAT Returns Reminder process
Sends reminders to FCs who have not submitted their monthly VAT return reports
WIBA Insurance Reminders Process
Facilitates reminders to submit WIBA Insurance claims data
Process Name Process Description Internal Link Public Link
Work Travel Application
This process is designed for Ramco Group company employees who need to travel for business purposes with expenses covered by the company. Employees must fill out the application form with details of their trip, including travel dates, destinations, purpose, estimated costs, and required approvals. The request will go through an approval workflow involving the reporting manager, finance controller (FC), CEO, and, if required, a board member. Once approved, the employee can proceed with company-sponsored travel arrangements.
Anonymous Security Reporting
Enables staff to report security incidents anonymously.
Bank Reconciliation Reminder process
Initiates reminders to Finance Controllers who have not submitted their monthly bank reconciliation reports.
Cross Selling Process
Enables Ramco Group employees to refer company products or services to potential clients. Successful referrals earn employees incentives, promoting cross-selling, expanding customer base, and encouraging active participation in business growth.
Expense Claim or Request
This process manages activities related to the request or claim of petty cash, either for expenses to be incurred or those already incurred by an employee for work-related purposes.
Idea Generation Box
The QR Idea Generation Box process provides a platform where employees can submit innovative ideas by scanning a QR code. Submitted ideas are collected, reviewed, and evaluated for potential implementation to drive continuous improvement within the organization
Import Data Request
Facilitates the formal submission and documentation of goods or material import needs, ensuring all required details are provided before seeking internal review and approval.
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Imports Approval
Facilitates the initiation and approval of import requests.
Monthly Security Checklist
A process used to verify compliance with security protocols across Ramco sites through routine monthly inspections and checks.
Online Payment Approval
Facilitates the submission and approval of online payment requests.
Process Requests & Approvals
Facilitates the submission of new project requests for review and approval.
Ramco Group 2026 Calendars and Notebooks Orders
Simplifies and standardizes requests for calendars, notebooks, and carry bags while maintaining transparent pricing.
Request for Kissflow Workflow / App Development
This process enables users to request development of new Kissflow workflows or applications tailored to address specific organizational needs. Users describe the issues they are facing and define desired solutions or automations. The process ensures clear communication of requirements to the development team, supporting efficient design, implementation, and delivery of customized Kissflow processes.
Security Incident Response
Enables users to report incidents to the security team.
Security Incident Response Monthly Report
A process for recording security incidents, including date, time, location, actions taken, and completion status for tracking and accountability.
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Security Risk Register
A process for identifying site security risks, assessing likelihood and impact, and documenting existing controls and mitigation measures to reduce exposure.
Signed Document
This process enables users to seamlessly upload documents requiring signatures. The designated signer can download the document to sign manually or sign it electronically online. After signing, the document is sent back through the system for secure record-keeping and verification. This workflow ensures efficient, traceable management of signed documents for compliance and transparency.
Signed Document
This process enables users to seamlessly upload documents requiring signatures. The designated signer can download the document to sign manually or sign it electronically online. After signing, the document is sent back through the system for secure record-keeping and verification. This workflow ensures efficient, traceable management of signed documents for compliance and transparency.
Unforeseen & Unbudgeted Expense Request
This process allows employees to seek approval for unforeseen and unbudgeted office expenses by providing a business justification, estimated cost, urgency level, and relevant details. Users can attach supporting documents such as quotes or invoices. The workflow ensures all requests are reviewed, justified, and properly authorized before purchases are made.
Unpaid & On-Hold Cheques Reporting (Monthly)
This process enables users to submit monthly reports of unpaid and on-hold cheques by entering details and the reporting month. It ensures accurate financial tracking and accountability. Automated reminders are sent to the CEO and Financial Controller (FC), keeping them informed and prompting timely action on outstanding cheque issues.
WP/SP Reminder Process
Sends reminders for upcoming expiries of work permits and special passes
Consumables Daily Report
The Consumables Daily Report process records all consumable materials used in Platinum Packaging Limited’s printing and packaging operations each day. It tracks items such as inks, varnishes, solvents, adhesives, films, and other production consumables. This process supports cost monitoring, helps identify usage trends, enhances production planning, and ensures accurate reporting for inventory and operational efficiency.
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Grievance Resolution/Issue Clearance Form
Form is used to formally document, assess, and resolve employee or stakeholder grievances within the organization. This process ensures fair investigation, records actions taken, and provides clear communication of outcomes to maintain workplace harmony and compliance with company policies.
Rider Booking And Expense
The Rider Booking and Expense process allows users at Platinum Packaging Limited to request a rider—such as a bodaboda—for package pickups or deliveries. Users enter package details, pickup/delivery location, purpose, and the estimated rider cost. Once submitted, the request is sent to Finance for review, verification, and approval. This process streamlines rider engagement, enhances cost control, and ensures proper documentation of rider expenses.
Process Name Process Description Internal Link Public Link
Clinic Report
Process for recording clinic visit details for employees in Ramco, capturing both work-related and non-work-related cases to support proper health documentation and follow-up
Committee minutes reminder process
Facilitates reminders to companies to conduct their committee meetings and submit the minutes.
Emergency Lights Installation Reminder Process
Facilitates reminders to companies to submit their emergency light installation checklists.
Incident Investigation
Facilitates the reporting and investigation of EHS incidents.
Request for Information
Facilitates checks on preparedness on various EHS aspects
Unsafe Acts and Conditions
This form enables users to report housekeeping issues, maintenance needs, EHS violations, or hazards within any of the Ramco Group companies.
Violation Card
Used to record EHS violations.
Training Evaluation Form
Assesses the effectiveness of training programs by collecting participant feedback and identifying areas for improvement.
Security Incident Response Monthly Report
user enter the incidents that took place in the whole month, then process Automatically generates and sends incident reports to management for all recorded company security events, enabling prompt awareness, review, and action on incidents to support organizational safety, compliance, and effective decision-making.
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Advanced Plan

Process Name Process Description Internal Link Public Link
Admin Items Ordering Process
Manages administrative item requests from submission through to delivery.
Consumables Calculator
Facilitates the monitoring of consumable stock levels.
Consumables Ordering Process
Captures consumable requests, facilitates approvals, and tracks the receipt of items post-approval.
Consumables Request
Facilitates requests for consumable stock items.
Consumables Stock Update
Facilitates the updating of stock balances.
Customer Complaints/Returns Process
Enables customers to lodge complaints regarding received items and track their resolution.
Customer Return Production Check
A subprocess within the customer complaint process at PPL. When a credit note is issued, production assesses whether the supplier is at fault. If confirmed, finance recovers the full or partial amount from the supplier.
Cylinders/Plates Purchase
Facilitates requests and approvals for the purchase of cylinders and plates.
Inks Stock Process
To maintain accurate, real-time visibility of ink stock levels and movements.
Machine Activities Monitoring
Facilitates tracking of machines i.e when the machine was running and when it stopped
Machine Breakdown Reporting
Tracks machine breakdowns from the initial report through to resolution.
Material Transfer Request
The Material Transfer Request process facilitates the formal request, approval, and tracking of materials being moved from one location, department, or project site to another, ensuring accountability and proper record-keeping
Nature's Factory Watch
Facilitates capturing of complaints from the neighbours of PPL
Process Name Process Description Internal Link Public Link
No processes for this category yet.
Process Name Process Description Internal Link Public Link
Board Resolutions
Facilitates recording and sharing board resolution details for board members, enabling attachment of resolution documents and supporting files. Ensures transparent decision-making, compliance, and easy retrieval of board actions within Group.
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CCTV Audit Checklist
Facilitates the delivery of CCTV reports to clients.
Employee Gatepass
Facilitates the application and approval of gate passes for PPL employees.
Group Project Listing
Facilitates the submission and approval of new project requests.
Project Galileo Corporate Onboarding
Facilitates organizational requests to onboard their staff onto Kissflow.com.
Project Galileo User Onboarding
Facilitates tracking of onboarding users to kissflow.com
Sales Quotation & Pricing Approval
This process allows field employees to efficiently obtain product and client information from SAP and submit client-requested pricing, such as proposed discounts, for approval. Employees fill out the form with the relevant price details, which is then reviewed by a supervisor who can approve or reject the requested pricing, ensuring proper authorization and control in the sales quotation process.
School Term Requirements
Sai Office provides discounted stationery for RAMCO Group employees, letting parents easily order school essentials for their children, including books, notebooks, geometry sets, and other supplies for each school term. This ensures all convenience
Special Pass/Work Permit Application
Facilitates the application and approval process for Special Passes and Work Permits
Artwork Approval/Sample Request Form
Facilitates the request and approval process for samples and artwork.
Estimation Request
Facilitates the preparation of price estimates for clients.
New Customer Account Opening
Facilitates new customer account creation and verification
Order Release
facilitates the verification and approval of orders prior to production.
Quality Control Checklist
Ensures product consistency by monitoring critical production parameters, documenting quality inspections, and maintaining full traceability and compliance.
System Changes.
Streamlines the submission, evaluation, and assignment of change requests to ensure controlled and efficient implementation.
Officemart Customer Loyalty Programme
The Officemart Customer Loyalty Programme is designed to reward customers for repeat purchases by allowing them to earn and redeem points, access special offers, and enjoy exclusive benefits, thereby strengthening customer retention and satisfaction
Process Name Process Description Internal Link Public Link
No processes for this category yet.
Process Name Process Description Internal Link Public Link
GRP – Fleet Service Records
A process for recording and managing all service invoices and maintenance costs for each company vehicle, ensuring accurate tracking, documentation, and reporting for accountability and financial control.
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