EasyFlow

Serenity Interiors Limited

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A Kissflow license is required for form and App process links.

Basic Plan

ICT Operations 11 Processes

Process Name	Process Description	Internal Link	Public Link
Domain Renewal	This process ensures timely and efficient renewal of company domains, maintaining uninterrupted online presence and service availability. It facilitates coordination between stakeholders for approval and payment of renewal fees, safeguarding organizational digital assets from expiration risks and ensuring domains remain active, secure, and compliant	View Kissflow license is required for form and App process links	Initiate
Guest WI-FI Application	Facilitates the request and provision of temporary Wi-Fi access for guests.	View Kissflow license is required for form and App process links	Initiate
ICT Employee Change Request	Facilitates requests and approvals for changes to employee-related IT resources.	View Kissflow license is required for form and App process links	Initiate
ICT Employee Offboarding Request	Facilitates the request and approval process for offboarding an employee from IT resources.	View Kissflow license is required for form and App process links	Initiate
ICT Employee Onboarding Request	Facilitates requests and approvals for onboarding an employee to IT resources.	View Kissflow license is required for form and App process links	Initiate
ICT IT Hardware Request	Facilitates the request and approval process for procuring IT hardware resources.	View Kissflow license is required for form and App process links	Initiate
ICT Kissflow Trial Account Access Request	Facilitates requests for a temporary Kissflow account.	View Kissflow license is required for form and App process links	Initiate
ICT License Request	Facilitates the request and approval process for procuring IT licenses.	View Kissflow license is required for form and App process links	Initiate
IT Health Checklist	Enables FSEs to perform checks and submit their findings during site visits.	View Kissflow license is required for form and App process links	Initiate
Network Audit Request	Facilitates requests to ICT for network audits.	View Kissflow license is required for form and App process links	Initiate
Network infrastructure Audit	Facilitates requests to ICT for hardware audits.	View Kissflow license is required for form and App process links	Initiate

Legal 3 Processes

Process Name	Process Description	Internal Link	Public Link
Contract Review Process	Allows users to upload contracts for review by company legal resources, who analyze the documents and provide guidance on legal compliance, risks, and what is right or wrong under the law.	-	Initiate
Legal Matter & Contract Review App	A smart app that records legal case details, tracks case progress, and allows contract uploads for expert legal review. Company legal resources analyze documents and advise on compliance, risks, and what is right or wrong under the law.	View Kissflow license is required for form and App process links	-
Legal Matter/Litigation Process	Records legal case details, tracks progress, deadlines, and outcomes, and provides a clear view of ongoing and past legal matters for better follow-up and reporting.	-	Initiate

HR Operations 9 Processes

Process Name	Process Description	Internal Link	Public Link
Payroll Survey	Collects monthly HR payroll survey data including software, bank, preparation, and approval details.	View Kissflow license is required for form and App process links	Initiate
Background Check Process	This process applies when conducting a background check on a prospective or existing employee, requiring the employee to complete the form and upload all necessary documents, including the consent form.	View Kissflow license is required for form and App process links	Initiate
Disciplinary Case Reporting	This process facilitates the structured reporting and handling of disciplinary cases in the organization. It allows users to submit comprehensive details of the case, attach supporting evidence, and document the incident. The HR team reviews each case, enters their decision, and the process routes the case to the CEO for final approval, ensuring accountability and proper resolution of every report.	View Kissflow license is required for form and App process links	Initiate
E-Data Implementation Registration	Facilitate registration for e-data project implementation, collecting HR and CEO confirmations and resource details	View Kissflow license is required for form and App process links	Initiate
Leave Management Process	This process supports activities related to leave management within an organization, facilitating leave applications, approvals, record management, and notifications.	View Kissflow license is required for form and App process links	Initiate
Monthly Leave Balances Report	Updates employees’ leave balances on a monthly basis.	View Kissflow license is required for form and App process links	Initiate
Organogram & Staff Establishment Upload	A process where HR uploads the company organogram and statutory documents for record-keeping and compliance	View Kissflow license is required for form and App process links	Initiate
Special Pass/ Work Permit Application & Renewal Process	This process is used to apply for and renew a Work Permit or Special Pass for employees within the company. It ensures that all required documentation is submitted, approvals are obtained, and compliance with immigration regulations is maintained for legally employing foreign staff.	View Kissflow license is required for form and App process links	Initiate
Promotion/Change of Role/Transfer	This process is used when an employee is promoted, experiences a change in role, or is transferred to another department. The form captures the required tools and the revised job responsibilities for the new position. I	View Kissflow license is required for form and App process links	Initiate

Credit Control 5 Processes

Process Name	Process Description	Internal Link	Public Link
Customer Credit Application	Streamlines the process of opening accounts for first-time credit clients.	View Kissflow license is required for form and App process links	Initiate
Customer Credit Review	Streamlines the review process of credit terms for existing clients.	View Kissflow license is required for form and App process links	Initiate
Plexus CC Debt Collection Individual Customer FollowUp	Facilitates follow-up on customer debts by Credit Control Officers.	View Kissflow license is required for form and App process links	Initiate
Plexus CC Debtors Management System	Facilitates the review of customer aging debt reports for individual follow-up.	View Kissflow license is required for form and App process links	Initiate
GRP- KRA Migrated Legacy System Balances Validation	Facilitates companies’ validation of KRA-migrated Legacy System ledger balances for data correction and adjustment of debit balances where applicable.	View Kissflow license is required for form and App process links	Initiate

Internal Audit 10 Processes

Process Name	Process Description	Internal Link	Public Link
Compliance Checklist Reminder process	Sends reminders to Finance Controllers who have not submitted their monthly bank reconciliation reports.	View Kissflow license is required for form and App process links	Initiate
IA iTax Email Check	Facilitates checks and updates of active email accounts to ensure iTax notifications are received by the respective companies.	View Kissflow license is required for form and App process links	Initiate
IA Monthly Bank Reconciliation Report	Facilitates the submission of monthly bank reconciliation reports by companies.	View Kissflow license is required for form and App process links	Initiate
IA TIMS Invoices Reconciliation	Facilitates the submission of TIMS invoice reports by companies.	View Kissflow license is required for form and App process links	Initiate
IA VAT Returns Report	Facilitates the submission of VAT reports by companies.	View Kissflow license is required for form and App process links	Initiate
IA WIBA Insurance 2023	Facilitates the submission of WIBA insurance claims data.	View Kissflow license is required for form and App process links	Initiate
Ramco Group Motor Assets	Facilitates the recording of motor asset quantities within the group.	View Kissflow license is required for form and App process links	Initiate
TIMS Invoices Reconciliation Reminder Process	Facilitates submission of monthly TIMS invoices.	View Kissflow license is required for form and App process links	Initiate
VAT Returns Reminder process	Sends reminders to FCs who have not submitted their monthly VAT return reports	View Kissflow license is required for form and App process links	Initiate
WIBA Insurance Reminders Process	Facilitates reminders to submit WIBA Insurance claims data	View Kissflow license is required for form and App process links	Initiate

Standard Admin Digitization 17 Processes

Process Name	Process Description	Internal Link	Public Link
Work Travel Application	This process is designed for Ramco Group company employees who need to travel for business purposes with expenses covered by the company. Employees must fill out the application form with details of their trip, including travel dates, destinations, purpose, estimated costs, and required approvals. The request will go through an approval workflow involving the reporting manager, finance controller (FC), CEO, and, if required, a board member. Once approved, the employee can proceed with company-sponsored travel arrangements.	View Kissflow license is required for form and App process links	Initiate
Anonymous Security Reporting	Enables staff to report security incidents anonymously.	View Kissflow license is required for form and App process links	Initiate
Bank Reconciliation Reminder process	Initiates reminders to Finance Controllers who have not submitted their monthly bank reconciliation reports.	View Kissflow license is required for form and App process links	Initiate
Cross Selling Process	Enables Ramco Group employees to refer company products or services to potential clients. Successful referrals earn employees incentives, promoting cross-selling, expanding customer base, and encouraging active participation in business growth.	View Kissflow license is required for form and App process links	Initiate
Idea Generation Box	The QR Idea Generation Box process provides a platform where employees can submit innovative ideas by scanning a QR code. Submitted ideas are collected, reviewed, and evaluated for potential implementation to drive continuous improvement within the organization	View Kissflow license is required for form and App process links	Initiate
Import Data Request	Facilitates the formal submission and documentation of goods or material import needs, ensuring all required details are provided before seeking internal review and approval.	View Kissflow license is required for form and App process links	-
Monthly Security Checklist	A process used to verify compliance with security protocols across Ramco sites through routine monthly inspections and checks.	View Kissflow license is required for form and App process links	Initiate
Process Requests & Approvals	Facilitates the submission of new project requests for review and approval.	View Kissflow license is required for form and App process links	Initiate
Ramco Group 2026 Calendars and Notebooks Orders	Simplifies and standardizes requests for calendars, notebooks, and carry bags while maintaining transparent pricing.	View Kissflow license is required for form and App process links	Initiate
Request for Kissflow Workflow / App Development	This process enables users to request development of new Kissflow workflows or applications tailored to address specific organizational needs. Users describe the issues they are facing and define desired solutions or automations. The process ensures clear communication of requirements to the development team, supporting efficient design, implementation, and delivery of customized Kissflow processes.	View Kissflow license is required for form and App process links	Initiate
Security Incident Response Monthly Report	A process for recording security incidents, including date, time, location, actions taken, and completion status for tracking and accountability.	View Kissflow license is required for form and App process links	-
Security Risk Register	A process for identifying site security risks, assessing likelihood and impact, and documenting existing controls and mitigation measures to reduce exposure.	View Kissflow license is required for form and App process links	Initiate
Signed Document	This process enables users to seamlessly upload documents requiring signatures. The designated signer can download the document to sign manually or sign it electronically online. After signing, the document is sent back through the system for secure record-keeping and verification. This workflow ensures efficient, traceable management of signed documents for compliance and transparency.	View Kissflow license is required for form and App process links	Initiate
Signed Document	This process enables users to seamlessly upload documents requiring signatures. The designated signer can download the document to sign manually or sign it electronically online. After signing, the document is sent back through the system for secure record-keeping and verification. This workflow ensures efficient, traceable management of signed documents for compliance and transparency.	View Kissflow license is required for form and App process links	Initiate
Unforeseen & Unbudgeted Expense Request	This process allows employees to seek approval for unforeseen and unbudgeted office expenses by providing a business justification, estimated cost, urgency level, and relevant details. Users can attach supporting documents such as quotes or invoices. The workflow ensures all requests are reviewed, justified, and properly authorized before purchases are made.	View Kissflow license is required for form and App process links	Initiate
Unpaid & On-Hold Cheques Reporting (Monthly)	This process enables users to submit monthly reports of unpaid and on-hold cheques by entering details and the reporting month. It ensures accurate financial tracking and accountability. Automated reminders are sent to the CEO and Financial Controller (FC), keeping them informed and prompting timely action on outstanding cheque issues.	View Kissflow license is required for form and App process links	Initiate
WP/SP Reminder Process	Sends reminders for upcoming expiries of work permits and special passes	View Kissflow license is required for form and App process links	Initiate

Environmental Health and Safety (EHS) 2 Processes

Process Name	Process Description	Internal Link	Public Link
Clinic Report	Process for recording clinic visit details for employees in Ramco, capturing both work-related and non-work-related cases to support proper health documentation and follow-up	View Kissflow license is required for form and App process links	Initiate
Security Incident Response Monthly Report	user enter the incidents that took place in the whole month, then process Automatically generates and sends incident reports to management for all recorded company security events, enabling prompt awareness, review, and action on incidents to support organizational safety, compliance, and effective decision-making.	View Kissflow license is required for form and App process links	-

Advanced Plan

Factory & Production Operations 0 Processes

Process Name	Process Description	Internal Link	Public Link
No processes for this category yet.

On Site Project Management 0 Processes

Process Name	Process Description	Internal Link	Public Link
No processes for this category yet.

Advanced - Admin Digitization Pro 5 Processes

Process Name	Process Description	Internal Link	Public Link
Board Resolutions	Facilitates recording and sharing board resolution details for board members, enabling attachment of resolution documents and supporting files. Ensures transparent decision-making, compliance, and easy retrieval of board actions within Group.	View Kissflow license is required for form and App process links	-
Project Galileo User Onboarding	Facilitates tracking of onboarding users to kissflow.com	View Kissflow license is required for form and App process links	Initiate
Sales Quotation & Pricing Approval	This process allows field employees to efficiently obtain product and client information from SAP and submit client-requested pricing, such as proposed discounts, for approval. Employees fill out the form with the relevant price details, which is then reviewed by a supervisor who can approve or reject the requested pricing, ensuring proper authorization and control in the sales quotation process.	View Kissflow license is required for form and App process links	Initiate
School Term Requirements	Sai Office provides discounted stationery for RAMCO Group employees, letting parents easily order school essentials for their children, including books, notebooks, geometry sets, and other supplies for each school term. This ensures all convenience	View Kissflow license is required for form and App process links	Initiate
Officemart Customer Loyalty Programme	The Officemart Customer Loyalty Programme is designed to reward customers for repeat purchases by allowing them to earn and redeem points, access special offers, and enjoy exclusive benefits, thereby strengthening customer retention and satisfaction	View Kissflow license is required for form and App process links	Initiate

HR Operations Pro 0 Processes

Process Name	Process Description	Internal Link	Public Link
No processes for this category yet.

Fleet Management 0 Processes

Process Name	Process Description	Internal Link	Public Link
No processes for this category yet.

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