Process Management

Process used by sales staff or clients to submit print orders to the company. It captures order details such as items, quantities, and specifications, ensuring accurate processing. The same process also allows users to notify the company when they plan to pick up their completed orders, helping with preparation and smooth handover.

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Allows the IT staff to manage whoever gains access to biometric doors within their infrastructure

This process enables the finishing department to record daily or weekly output, generate finishing reports, and set production targets based on performance data

Allows RPWL employees to report IT related incidents

This process outlines how factory supervisors and managers generate operational reports, review production data, and set weekly or monthly performance targets. It ensures that reports are consistently produced, shared with the right personnel, and used to guide planning, productivity decisions, and performance monitoring.

Allows users to request for server room access in RPWL infrastructure

Tracks the transfer of IT equipment between the different RPWL sites

Facilitates the receipt and actioning of feedback submitted through the RPWL website

The Veda Art & Craft Activities process documents school-based art and craft activations conducted by VEDA. It captures key details such as school information, BA contacts, participant numbers, and activity date. The process also collects structured feedback on engagement, satisfaction, and willingness to adopt or recommend VEDA products. Additionally, it records all art and craft materials used during the session, supporting accurate reporting, quality evaluation, and continuous improvement of future activations

This Kissflow process allows teachers to share feedback on VEDA activation, focusing on creativity enhancement, hands-on learning, teamwork, and collaboration. The structured feedback guides educators to assess VEDA’s impact on student engagement and learning outcomes, helping identify strengths and areas for improvement.

This form enables safe and confidential reporting of workplace incidents. If ‘Remain Anonymous’ is set to ‘Yes’, no personal details are requested, recorded, or traced, ensuring your identity is fully protected. Selecting ‘No’ allows optional input of name and phone number, with email also optional. You’re encouraged to report openly and honestly, with assurance that your privacy is completely safeguarded.

The Officemart Customer Loyalty Programme is designed to reward customers for repeat purchases by allowing them to earn and redeem points, access special offers, and enjoy exclusive benefits, thereby strengthening customer retention and satisfaction

Enables employees to request reimbursement for transport expenses incurred during client visits.

Process used by Veda BA's to collect school and bookshop data when they visit